It is a legally binding document between you as a user (referred to in this Privacy Policy as ‘you‘ or ‘user‘) and Alfardan Exchange (referred to as ‘AFX‘, ‘we‘, ‘us‘, ‘our’).

The Privacy Policy is the policy adopted by Alfardan Exchange and which sets out and explains how we treat your personal data and protect your privacy when you engage with us and use our website in compliance with Qatar’s Law No.13 of 2016 concerning the Protection of Personal Data (Privacy Law).

This website (www.alfardanexchange.com.qa) is brought to you by Alfardan Exchange (a company incorporated under the laws of the State of Qatar with Commercial Registration Number: 3950 and registered address of P.O. Box : 339 Doha, Qatar).

Consent

Under our Privacy Policy, and by providing us with your information or by making use of the facilities provided by or on this Website, you consent to the collection, storage, processing and transfer of any or all of your personal information and non-personal information by us as specified under this Privacy Policy and subject to its terms and conditions.

Please read this Privacy Policy carefully. This Privacy Policy shall be read together with the respective terms of use or other terms and conditions of AFX as set out elsewhere on this Website.

By visiting this Website, you agree: (i) that you have read and understood this Privacy Policy in its entirety; (ii) that, without reservation and to the extent permissible under applicable laws and regulations in the State of Qatar, you consent, accept and agree to be bound by the terms and conditions of this Privacy Policy; and (iii) that you understand that this Privacy Policy shall be read in conjunction with the terms of use or other terms and conditions of AFX and other specified commercial partners (Terms) as set out elsewhere on this Website with (i) to (iii) together the Undertakings (Undertakings).

If you do not agree to the Undertakings, please stop using, do not use or access our Website. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I agree” tab or by use of the Website) and will govern the relationship between you and us for your use of the Website.

Our Commitment to Your Privacy

At Alfardan Exchange, your privacy and the security of the personal data that you provide to us is of the utmost importance to us. We are committed to safeguarding the privacy of your personal data and the information that you provide and we take all necessary precautions to ensure its security. We will also provide you with information and transparency with regard to how we process and use such personal data.

How We Collect Your Personal Data

AFX is into money transfer, foreign currency exchange and bullion trading business that is authorized to operate in Qatar and to undertake activities under its commercial license. We will process your personal data in the context of that legitimate purpose. Such purpose will include processing personal data so we can:

• Provide you with comprehensive and optimal products and services in connection with our business;
• Improve our product and service offerings to you;
• Ensure you are made aware of and we can make available to you products and services that may be of interest.

When you use our Website, we collect and store your personal data and information, which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience.

How We Use Your Personal Data

We collect personally identifiable data (including, but not limited to, email addresses, names, phone numbers and credit card/ debit card / other payment instrument details) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities may require registration.

We use personal information for a range of matters including in order to resolve problems and disputes, help promote a safe service, collect money, measure consumer interest in products and services, inform you about online and offline offers, products, services, updates, customize your experience, detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions and as otherwise may be described to you at the time of collection.

Sharing Your Personal Information with Third Parties

We may share personal information with other AFX companies, contractors and service providers (Partners) which support us in the delivery of our products and services to you. This personal data cannot be used by the Partners to market their own services.

We do not disclose your personal information to third parties and Partners for their marketing and advertising purposes without your explicit consent.

Cookies

We use data collection devices such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user.

Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. The transmission of information via the Internet is not completely secure.

Access to Your Personal Data

You can request access to your personal data. This will enable you to receive a copy of the personal data we hold about you. You can also request correction of the personal data that we hold about you.

Choice and Opt-Out of Promotions and Services

By consenting to this Privacy Policy and using this Website, you consent to receiving electronic communications of a personal commercial nature.

Changes to this Privacy Policy

Any changes we may make to this Privacy Policy in the future will be posted on the Website and, where appropriate, notified to you.